Research

Publications

1. Quan Zhou, Mehmet Gümüş, Sentao Miao (2025) E-Commerce Order Fulfillment Problem with Limited Time Window. Operations Research 73(6):2914-2932. [DOI]

Selected Working Papers

1. Quan Zhou, Mehmet Gümüş, Sentao Miao (2025) Beyond One-Size-Fits-All: Personalized Delivery and Fulfillment Optimization. Major revision at Operations Research. [DOI]

2. How to (and How Not to) Increase Free-Shipping Thresholds: Evidence from Online Retail

• With Qianran (Jenny) Jin, Mehmet Gümüş, Animesh Animesh
• Prepare for submission
• Accepted for presentation at MSOM 2025, SCECR 2025, CORS 2025, RMP 2025, ISR author development workshop 2025, WISE 2025, POMSHK 2026

3. Trip Radar: a Controlled Decentralized System to Enhance Matchmaking in Ride-Hailing

• With Hongfan (Kevin) Chen, Anran Li, Zhe Liu
• Accepted for presentation at MSOM 2025, RMP 2025